SAP Application Management Services (AMS)
infocure’s AMS delivers proactive, expert support and continuous improvement for your SAP environment — keeping systems secure, performant, and aligned to business goals so your teams can focus on innovation.
What Are SAP AMS Services?
SAP AMS (Application Management Services) is the suite of services that keep SAP applications running reliably, securely, and aligned to your business objectives — from incident handling and application maintenance to proactive optimization and roadmap planning.
(Industry sources define AMS as ongoing support and optimization for SAP applications — covering monitoring, incident management, application fixes, enhancements, and continuous improvement.)
infocure AMS — Pillars of Our Offering
Technical Operations
Monitoring, Basis administration, DB tuning, transport & job management, backups and patching.
Application Support & Enhancements
Incident & problem management, corrective fixes, small enhancements, report development and release management.
Security & Compliance
Roles & authorizations review, SoD checks, GRC alignment, and controls to meet regulatory standards.
Performance & Optimization
ABAP tuning, database query optimization, interface performance, and transaction tuning to reduce latency.
Run & Managed Services
24/7 NOC, proactive monitoring, SLA-driven operations and incident response.
Business Process & Functional Support
Module-level functional support (FI, MM, SD, PP, HR), process improvement and user enablement.
Flexible Support Models
infocure provides flexible engagement models — from skill augmentation to complete AMS outsourcing — so you can choose the level of control, cost model and governance that best suits your organization. (Common AMS models include Staff Augmentation and Full Outsourcing.)
Skill Augmentation
Add certified infocure resources into your team for short/long-term needs while keeping day-to-day control.
Managed AMS / Outsourcing
End-to-end AMS delivered with SLAs, offshore/onshore blend and full responsibility for operations and continuous optimization.
Hybrid Model
A flexible mix of onsite strategic roles and offshore execution for cost efficiency and close stakeholder alignment.
Typical AMS Engagement Phases
AMS engagements typically follow a structured lifecycle — helping teams transition, stabilize, operate, and continuously improve.
Transition
Knowledge transfer, onboarding, runbook creation and change control setup.
Stabilization
Resolve legacy defects, baseline performance and stabilize critical processes.
Operations
Day-to-day incident management, monitoring, patching and minor enhancements.
Continuous Improvement
Optimization, automation, periodic health checks and roadmap updates.
Business Benefits
Operational Stability
Fewer incidents, faster resolution and predictable system behaviour.
Cost Efficiency
Convert fixed costs to variable, reduce TCO via offshore/hybrid delivery and asset reuse.
Security & Compliance
Stronger role control, SoD checks and audit readiness to reduce risk.
Business Agility
Faster changes, better user experience and prioritized innovation aligned to business outcomes.
Why Choose infocure for AMS?
Certified SAP Experts
Experienced consultants across modules and technologies.
Proven Frameworks
Repeatable AMS frameworks and runbooks that reduce time-to-value.
Outcome Focused
We align AMS to KPIs — availability, MTTR, SLA adherence and cost metrics.
Ready to turn SAP into a predictable business enabler?
Book an AMS assessment and get a clear, prioritized action plan to stabilise and optimise your SAP landscape.